Quality management system policy

Heatric is committed to the design, development, manufacture and commissioning of heat exchangers and associated equipment to meet applicable specifications, codes, quality, corporate and regulatory requirements.

Heatric aims to maintain and consolidate its position at the forefront of heat exchanger technology with enthusiasm, efficiency and professionalism to achieve customer satisfaction at all times.

We will realise these aims by:

• implementing the Integrated Management System, which complies with the requirements of:
  
  • ISO 9001:2000
  • ISO 14001:2004
  • OHSAS 18001:2007

• establishing and regularly reviewing objectives designed to achieve continuing improvements

• auditing and reporting annually, our progress against our objectives, the efficiency of the Integrated Management System and the relevance of this policy
• providing equipment, facilities and people with necessary skills and competence to supply products to requirements first time and on time
• procurement of products and services from approved sources
• effective communication with customers internally and externally